Stone Cactus Design Privacy Policy

Last Modified: August 23, 2025

Introduction

This Privacy Policy outlines how Stone Cactus Design ("we," "our," or "the Company"), located at P.O. Box 6636, Chandler, AZ 85246, collects, uses, and protects information from users who access our website at www.stonecactusdesign.com ("Site") or share personal information with us through our services (collectively: "Users"). Our services include custom website design, SEO optimization, social media management, payment solution integrations, hosting, and maintenance, provided via our proprietary platform. This policy ensures transparency in compliance with Arizona law and applies to all Users, including clients and Site visitors.

Grounds for Data Collection

We process your personal information (any information that may identify you with reasonable means; hereinafter "Personal Information") to:

  • Perform our contractual obligations, such as delivering website design, SEO, social media optimization, payment integrations, hosting, and maintenance.
  • Protect our legitimate interests, including improving our services, platform functionality, and security.
  • Comply with legal and financial regulatory obligations, such as Arizona tax laws and data protection requirements.

By using our Site or services, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy. We encourage you to read it carefully to make informed decisions.

What Information We Collect?

We collect two types of data from Users:

Non-Personal Information

Non-identified and non-identifiable information gathered through Site or service usage, where we cannot ascertain your identity:

  • Aggregated Usage Information: Data on Site interactions (e.g., pages viewed, clicks, time spent) to enhance functionality and user experience.
  • Technical Information: Device details (e.g., browser type, operating system, language preference, access time) to optimize Site and service performance.
  • Analytics Data: Anonymized metrics on website traffic or social media engagement, collected via our platform or third-party tools, to improve services.

Personal Information

Individually identifiable information that may identify you or, with reasonable effort, allow identification:

  • Device Information: IP address, geolocation data, and unique identifiers (e.g., MAC address, UUID) collected during Site or service usage for security and functionality.
  • Contact Information: Full name, email address, phone number, or project details provided via contact forms, service inquiries, or client onboarding.
  • Client Account Information: Billing address, payment details (processed via third-party providers like Stripe or PayPal), and account credentials for website, hosting, or social media services.
  • Social Media Data: Profile analytics (e.g., engagement metrics, follower counts) and account access details provided for optimization, as specified in the Statement of Work (SOW).
  • Payment Integration Data: Transaction metadata (e.g., purchase amounts, dates) accessed via third-party payment platforms to support e-commerce functionality.
  • Performance Metrics: Traffic and engagement data (e.g., unique visitors, session duration) collected via our platform’s analytics for SEO or social media services, including performance-based pricing calculations, which may be linked to your account.

How Do We Receive Information About You?

We receive Personal Information from:

  • Voluntary Submission: Details you provide via contact forms, service inquiries, client onboarding, or SOW (e.g., name, email, social media credentials).
  • Site and Service Usage: Data automatically collected when you use our Site or services (e.g., IP addresses, browsing patterns, traffic metrics) via our platform’s analytics.
  • Third-Party Providers: Information from our platform provider, payment processors (e.g., Stripe, PayPal), social media platforms, or analytics tools (e.g., Google Analytics), subject to their privacy policies.

How Do We Use the Information?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We use information for:

  • Service Delivery: Designing, hosting, and maintaining your website; optimizing SEO and social media profiles; integrating payment solutions; and calculating performance-based pricing metrics.
  • Communication: Sending service updates (e.g., project milestones, hosting renewals), technical information, or responses to inquiries.
  • Analytics and Improvement: Analyzing Site and service usage (e.g., traffic, engagement) to enhance functionality, performance, and user experience.
  • Marketing: Sending promotional materials about our services (e.g., new design features, SEO updates), with an opt-out option.
  • Compliance and Security: Ensuring compliance with laws, investigating policy violations, and protecting against fraud or security threats.
  • Portfolio and Marketing: Using anonymized or aggregated data from Deliverables (e.g., website designs) to showcase our work, per our Terms.

Sharing Information with Third Parties

We may share Personal Information with trusted third-party providers, who may be located in different jurisdictions, for:

  • Platform Hosting: Using our proprietary platform provider to host and operate your website and analytics tools.
  • Payment Processing: Engaging secure processors (e.g., Stripe, PayPal) to handle billing and e-commerce transactions.
  • Analytics: Utilizing tools like Google Analytics or our platform’s analytics to track Site and service performance.
  • Social Media Optimization: Accessing platform analytics (e.g., Facebook, Instagram) for profile optimization, as authorized by you.
  • Customer Support: Using tools to manage inquiries and communications.
  • Marketing Services: Employing email platforms (e.g., Mailchimp) to send promotional materials, with opt-out options.

We may also disclose Personal Information in good faith if necessary to:

  • Comply with laws, regulations, legal processes, or governmental requests.
  • Enforce our Terms, including investigating violations.
  • Detect, prevent, or address fraud, security issues, or illegal activities.
  • Defend against legal claims or protect the rights, property, or safety of Stone Cactus Design, our Users, or third parties.
  • Enforce intellectual property rights, including collaboration with law enforcement.

User Rights

You may request to:

  • Confirm whether we process your Personal Information and access it with supplementary details.
  • Receive a copy of your voluntarily provided Personal Information in a structured, commonly used, machine-readable format.
  • Rectify inaccurate Personal Information under our control.
  • Request erasure of your Personal Information (“right to be forgotten”).
  • Object to or restrict the processing of your Personal Information.
  • Lodge a complaint with a supervisory authority (e.g., Arizona Attorney General’s Office or, for EEA users, a data protection authority).

These rights are subject to our legitimate interests (e.g., service delivery, security) and regulatory requirements (e.g., record-keeping). Contact our Data Protection Officer at info@stonecactusdesign.com to exercise these rights.

Retention

We retain Personal Information as necessary to provide our services and comply with legal obligations, resolve disputes, and enforce our policies:

  • Client Data: Retained for the duration of our service agreement and up to 7 years thereafter to comply with Arizona tax and business record-keeping laws.
  • Inquiry Data: Retained for 1 year after resolution unless converted to a client relationship.
  • Analytics Data: Retained in anonymized form for up to 3 years to analyze Site and service performance.
  • Performance Metrics: Retained for 1 year post-service to verify performance-based pricing calculations.

We may rectify, replenish, or delete incomplete or inaccurate information at our discretion. Outdated or unused information is destroyed at the earliest reasonable time, subject to legal requirements.

Cookies

We and our partners use cookies and similar technologies to enhance your Site experience. Cookies are small data files that improve navigation, store preferences, and analyze usage. We use:

  • Session Cookies: Temporary, deleted when your browser closes, for normal Site use.
  • Persistent Cookies: Stored for a fixed period to save preferences (e.g., login details) for repeat visits.
  • Third-Party Cookies: Set by analytics (e.g., Google Analytics) or advertising services to track usage and serve relevant ads.

Cookies may link to Personal Information you provide but do not directly identify you. You can disable cookies via device settings, but this may limit Site functionality. We use a cookie consent banner to obtain your consent, where required (e.g., for EEA users). Manage preferences at www.stonecactusdesign.com/cookies.

We use Google Analytics to collect Site usage data (e.g., page visits, session duration). Google Analytics collects your IP address but not your name or other identifying information. We do not combine this data with personally identifiable information. Google’s use is governed by the Google Analytics Terms of Use and Google Privacy Policy.

Third-Party Collection of Information

This Privacy Policy applies only to information we collect. If you disclose information to third parties (e.g., payment processors, social media platforms), their privacy policies apply. Review their terms before sharing information.

How We Safeguard Your Information

We implement industry-standard security measures, including:

  • Encryption: SSL/TLS for data transmission on our Site and platform.
  • Access Controls: Restricting Personal Information access to authorized personnel.
  • Third-Party Compliance: Requiring our platform provider, payment processors, and analytics tools to adhere to similar security standards.
  • Regular Audits: Conducting periodic security reviews to address vulnerabilities.

No system is fully secure, and we cannot guarantee against unauthorized access or abuse. We make no warranty, express or implied, to that effect. If a breach occurs, we will notify affected Users as required by law.

Transfer of Data Outside the EEA

For EEA Users, some data recipients (e.g., our platform provider, analytics tools) may be located outside the EEA. We transfer data only to countries approved by the European Commission as providing adequate protection or under legal agreements (e.g., Standard Contractual Clauses) ensuring GDPR-compliant data protection.

Advertisements

We may use third-party advertising technology to serve ads on our Site, using Non-Personal Information (e.g., browsing behavior) via third-party cookies. We do not share Personal Information with advertisers without consent. Opt out of personalized ads at http://optout.networkadvertising.org/ or http://optout.aboutads.info/.

Marketing

We may use your Personal Information (e.g., name, email) to send promotional materials about our services (e.g., new features, SEO updates). You may opt out by clicking “unsubscribe” in emails or contacting info@stonecactusdesign.com. Non-marketing communications (e.g., service updates, billing notices) will continue as necessary.

Corporate Transactions

In a corporate transaction (e.g., sale, merger, asset transfer), we may share Personal Information with the acquiring entity, which will assume this Privacy Policy’s obligations.

Minors

Our Site and services are not designed for children under 16. We do not knowingly collect Personal Information from minors without parental consent. If a parent believes their child provided such information, contact us at info@stonecactusdesign.com, and we will delete it promptly.

Updates or Amendments

We may revise this Privacy Policy periodically. Material changes are effective upon posting at www.stonecactusdesign.com/privacy, with the “Last Modified” date updated. Continued use constitutes your acknowledgment and consent to the revised policy.

How to Contact Us

For questions about our Site, services, or data practices, contact our Data Protection Officer:

  • Email: info@stonecactusdesign.com
  • Mail: Stone Cactus Design, P.O. Box 6636, Chandler, AZ 85246
  • Website: www.stonecactusdesign.com